T-12, r. 16 - Bus Transport Regulation

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50. Where the holder of a chartered transport permit is unable to comply with a client’s request, he shall inform the client that he is entitled to apply to another holder authorized under section 38 to provide the requested service, if there is one, or to any other holder of a chartered transport permit.
O.C. 1991-86, s. 50; O.C. 1032-92, s. 7.